Packaging and Delivery
You should use these guidelines as a reference when selecting the right packaging and shipping method for the product, in close collaboration with the coordinator or product manager at Dangaard.
There are many details to consider, so please read these guidelines carefully. This document serves as a tool for both our product managers and our suppliers and forms the basis for all discussions regarding packaging and delivery.
If you have any questions regarding this material, please contact your representative at Dangaard Group or send an email to hello@dangaard.com.
Dangaard operates two of its own warehouses near the Danish-German border. The main warehouse is located in Handewitt, Germany, and our secondary warehouse is located in Padborg, Denmark, near our headquarters.
Main Warehouse in Germany Dangaard Group A/S Warehouse and Receiving Hours: Monday–Thursday Friday | Warehouse in Denmark Johs. Provstgaard A/S Monday–Thursday Friday |
When shipping to Dangaard, please ensure that the warehouse/shipping address matches the information provided on the purchase order. Please
also make sure to invoice with the correct VAT rate.
VAT number for deliveries in Denmark: DK28328869
VAT number for deliveries in Germany: DE269016922
If you are unsure which VAT number to use, please contact the Dangaard Group before issuing your invoice.
When you ship goods to Dangaard Group, please ensure that Dangaard Group has access to the correct master data prior to delivery. Master data is recorded only for new item numbers, as both our systems and our warehouse rely heavily on accurate master data.
If you change master data or items so that Dangaard Group’s master data is no longer accurate, please inform your contact person at Dangaard Group before delivery.
- We only accept deliveries on Euro pallets.
- The total weight of the pallet must not exceed 1,200 kg.
- The weight must be distributed evenly across the entire pallet—both horizontally and vertically.
- The products must fit within the pallet’s dimensions—both at the bottom and at the top—so that no cartons protrude beyond the pallet.
- The pallet’s height must not exceed 180 cm (including the pallet).
- The goods on the pallet must be wrapped in transparent film to ensure stability during transport and protection against dust—the film must not cover the pallet and must not be colored.
- Individual cartons must not be wrapped separately, and no part of the wrapping may come into contact with the pallet.
- Pallets must not be wrapped together with other pallets.
- Removing the plastic wrap must not cause the pallet to collapse—neither a single row nor the entire pallet.
- One item number per pallet—Pallets must contain only goods with a single item number.
- The labels on all boxes must be visible without having to disassemble the pallet.
Upon delivery to our warehouses, the following requirements must be met:
- Delivery slips and shipping documents must always be included with each delivery.
- Upon arrival, the truck driver must hand over the physical documents to an employee.
The delivery slips must contain the following information:
- Supplier’s name and address
- Dangaard Group’s order number
- Item name for each item
- Number of items and packages delivered for each item
If the above instructions regarding packaging and delivery are not followed correctly, we reserve the right to:
- Reject the delivery or…
- … to resolve the issue and charge a handling fee, which will be deducted from the payment.